Register, transfer and renew

This guide covers registering a new domain, transferring a domain in from another registrar, renewing, and managing contact templates and nameservers.

#Before you start: create a contact template

You must choose a contact template when registering or transferring a domain, so create one first.

1. Go to Domain Registration → Contact Templates (联系人模板) and click New template (新建模板).
2. Enter a Template name (模板名称). It is only for your reference, for example "Personal" or "Company A".
3. Fill in the contact details: First name, Last name, Email, Phone, Address, City, State/Province (optional), Postal code and Country code.
   • Enter the phone number in international format, +CountryCode.Number, for example +1.1234567890 or +86.13800138000.
   • The country code is two letters, for example US or CN.
4. To make this your default template, turn on Set as default (设为默认).
5. Save.

Some extensions (for example .cn, .uk, .it and .br) require extra registration data. You can fill this in ahead of time under the template's Manage extension fields (by TLD) (管理扩展字段（按 TLD）) panel, and it is filled in automatically when you register that extension.

#Register a new domain

#Step 1: Search

1. Go to Domain Registration → Domain Search (域名搜索).
2. On the Search tab, enter a full domain (such as example.com) or just the name. To check many names or extensions at once, use the Bulk search, IDN search or Advanced search tabs.
3. Find an available domain in the results and click register.

#Step 2: Enter registration details

In the Register domain (注册域名) dialog:

1. Registration period (注册年限): 1 to 10 years.
2. Contact template (选择联系人模板): the template to use for the registrant. The administrative, technical and billing contacts use the registrant's details by default. You can change them separately on the domain detail page after registration.
3. Additional fields: if the extension needs extra data, the fields appear once you pick a template. Tick Save this information to the contact template (保存这些信息到联系人模板) to store it in the template for next time.
4. Nameservers (optional) (域名服务器): separate multiple nameservers with commas. Fill this in if you already have a DNS provider you want to use.
   • If you leave it empty, once registration succeeds the platform creates a free Yeap DNS zone for the domain and points the domain's nameservers at Yeap DNS. If a Yeap DNS zone with the same name already exists in your account, its nameservers are used instead.
5. Auto-renew (自动续费): off by default. Turn it on now or later in My Domains.
6. WHOIS privacy (WHOIS 隐私保护): on by default. If the extension doesn't support privacy, you'll get an error when you submit. Turn it off and submit again.
7. Click Submit registration (提交注册).

#Step 3: Pay

After you submit, the console shows Order created (订单创建成功) with the amount and invoice number.

1. Click Go to payment (前往支付) to open the invoice, or Pay later (稍后支付) and find the invoice under Billing → Invoices (财务管理 → 账单管理) later.
2. Pay the invoice. Registration invoices are due within 7 days.
3. After payment, the platform submits the registration to the registry automatically and retries on temporary errors. When registration completes, the domain shows as active (正常) in My Domains.

#Transfer a domain in

#Do this at your current registrar first

• Unlock the domain: turn off the transfer lock (Transfer Lock / Registrar Lock).
• Get the authorization code: the EPP code / Auth Code.
• Make sure the registrant email works: some registries and losing registrars confirm transfers by email.
• Check time restrictions: under common industry rules, most generic extensions cannot be transferred within 60 days of registration or of a previous transfer. The extension's own rules apply.

#Transfer steps

1. On the Domain Search page, click Transfer In (域名转入) in the top-right corner.
2. Enter domain (输入域名): type the domain to transfer and continue. The console checks that the extension accepts transfers and shows the transfer price.
3. Fill in details (填写信息):
   • Transfer code (Auth Code) (转移码): paste the code from your current registrar.
   • Transfer period (转移年限): 1 to 10 years, billed at the per-year transfer price.
   • Contact template (选择联系人模板): used for the registrant.
   • Nameservers (DNS 服务器, optional): separate multiple entries with commas.
   • Auto-renew and WHOIS privacy: set as needed.
4. After you submit, the console shows Transfer request submitted (转入申请已提交). Click View invoice (查看账单) and pay. Transfer invoices are due within 7 days.
5. After payment, the transfer request goes to the registrar and is retried automatically if it fails.

How long a transfer takes depends on the registry and the losing registrar. For generic extensions it is usually 5–7 days, though the losing registrar may approve it sooner. Your existing DNS provider keeps serving the domain during the transfer.

#Renewals

#Manual renewal

• One domain: click Renew (续费) in the My Domains list, or Renew domain (续费域名) on the detail page. Confirming creates a one-year renewal invoice.
• Bulk renewal: select several domains in My Domains, choose Bulk renew (批量续费), set 1 to 10 years, and the platform creates renewal invoices for them.

Pay renewal invoices under Billing → Invoices. Once an invoice is paid, the renewal goes to the registrar automatically. If the domain already has an unpaid renewal invoice, you get that existing invoice back rather than a second one.

#Auto-renew

When you turn on Auto-renew (自动续费) in My Domains, the platform creates a renewal invoice before the domain expires (30 days ahead by default; some extensions use a different lead time). If you have a saved default card, the platform tries to charge it. Otherwise, pay the invoice yourself before the expiry date.

#Manage contacts

On the domain detail page, the Contacts (联系人) tab lets you edit the Registrant (注册人), Administrative (管理联系人), Technical (技术联系人) and Billing (财务联系人) contacts individually. You can apply a template to all contacts at once, or click Sync to other contacts (同步到其他联系人) to copy the registrant's details to the other roles. Changes are submitted to the registrar.

#Change nameservers

Nameservers (NS) decide who answers DNS queries for your domain.

1. Open My Domains and click the domain to open its detail page.

2. On the Overview (概览) tab, in the Nameservers (域名服务器) card, enter one nameserver per line, for example:

   textCopy

   ns1.example.net
   ns2.example.net

3. Click Update NS (更新NS). The change is sent to the registrar right away.

You can also click the domain's DNS button in the My Domains list and edit nameservers in the Update DNS servers (更新DNS服务器) dialog. Nameservers can only be changed while the domain is active.

Once the registry applies the change, recursive DNS caches around the world still need time to refresh. This usually takes anywhere from a few minutes to 48 hours. To connect your domain to Yeap DNS, see Connect to Yeap DNS and CDN.

#Transfer a domain out

To move a domain to another registrar:

1. On the domain detail page, click Unlock domain (解锁域名).
2. Click Get (获取) next to Auth Code, or choose Get transfer-out code (获取转出码) from the More menu in My Domains, and copy the code.
3. Start the transfer at the new registrar and enter the code.